If you are Northeast Aviation & Marine client and you need to file a claim, you can reach us weekdays between: 8:30 AM and 4:30 PM eastern time. Please call (800)544-5656.
After Hours Contact Phone Numbers:
Aviation - (631)748-0932, (802)558-0557 Marine - (518)527-3877
We recommend that you carry these numbers with you so they may be easily accessed.
In the event that you are involved in an accident or incident, please follow these guidlines:
- Immediately arrange for first aid for anyone who is injured.
- Promptly contact a Northeast Aviation & Marine representative to report the accident or incident. Please print and complete the attached Notification of Loss form and either email it to firstname.lastname@example.org or fax it to (518)393-3621.
- Take the necessary precautions to protect the aircraft or watercraft from further damage (the insurance company will reimburse you for any expenses that you incur during this process.)
-Contact authorities as required. Click here to review the NTSB notification procedures for aviation accidents. You may be contacted by local law enforcement, the FAA and/or the NTSB. Do not make any statements about the accident, (except to law enforcement and government officials), until the insurance company has given you permission.
-Do not initiate any repair work on the aircraft or watercraft until the insurance company has agreed to it.
We understand being involved in an accident can be a stressful situation, but be assured, Northeast Aviation & Marine will keep in close contact with you, and we will keep you informed during the entire claim process.